Return & Refund Policy

At kickluxe.com, your satisfaction is our top priority. We understand that sometimes things don’t work out as expected, and we’re here to ensure a smooth process for returns and refunds. Please review the following policy to help guide you through the process:

Returns

We accept returns on most items within 30 days from the date of purchase. To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition as when you received it.
• The item must be in its original packaging, with all tags and labels intact.

To initiate a return, please contact our Customer Support Team at support@kickluxe.com. Include your order number and a brief description of the reason for the return, and we’ll provide you with the next steps and return instructions.

Refunds

Once your return is received and inspected, we will notify you via email regarding the status of your refund. If approved, your refund will be processed to your original payment method within 5 business days.

Please note: Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Exchanges

If you’d like to exchange an item for a different size or color, please contact our Customer Support Team at support@kickluxe.com. We’ll guide you through the exchange process and assist with any adjustments needed to complete the exchange.

Return Shipping Fees

Unless the return is due to an error on our part or a manufacturing defect, the customer is responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item without tracking.

Non-Returnable Items

Certain items cannot be returned. These include:

• Gift cards
• Items marked as final sale or non-returnable at the time of purchase

Contact Us

If you have any questions regarding our Return & Refund Policy, or need assistance with your return or exchange, please reach out to our Customer Support Team at support@kickluxe.com We are here to help!

Policy Updates

kickluxe.com reserves the right to update or modify this Return & Refund Policy at any time. Please review this page periodically to stay informed about any changes.